Before
Glass repair (24/7)
When glass breaks, it’s not just inconvenient. It can be a safety and security issue. We provide prompt glass repair and replacement across the Bay of Plenty, with 24/7 emergency callouts for jobs that can’t wait.
Master Glazier
Family owned
Bay of Plenty based
After-hours attendance fees apply.
More than just a broken window
Glass “repairs” can be almost anything. We handle both small, fiddly jobs and large commercial replacements, and we’ll talk you through the best option for the situation.
Broken or cracked window and door glass
Ranchslider and door panes
Table tops and protective glass (coffee/dining tables)
Picture frames and smaller cut-to-size glass
Commercial glazing repairs (including larger panes and shopfront glass)
24/7 emergency glass repair
Accidents and break-ins don’t wait for business hours. If you’ve got broken glass that needs urgent attention, we can help make it safe and get the repair underway.
What to expect
Help us quote faster
If you can, send:
A photo of the broken pane (and the frame around it)
Approx. height × width (even rough helps)
Timber or aluminium joinery (if you know)
Address/suburb and whether it’s urgent
Glass repair FAQs
Are you available 24/7 for emergency glass repairs?
Yes. We have a glazier on call 24 hours a day, 365 days a year for emergency glass repairs.
Please note that after-hours call-out fees apply.
Can you board up a broken window after a break-in?
Yes. If your window has been broken due to a break-in or accident, we can secure the opening with temporary boarding to make your property safe.
We can then return to measure and install the correct replacement glass once it has been manufactured.
How long does it take to repair a window?
Most repair appointments start from approximately one hour.
However, the total time can vary depending on factors such as:
Window size
Second-storey access
Restricted access
Type of glass required
What types of glass repairs do you do?
We repair and replace glass in a wide range of applications, including:
Wooden window frames
Aluminium windows and doors
Steel frames
Shopfronts
Internal glass partitions
Ranchsliders and doors
Picture frames
And many other glass applications
If it’s glass, we can help.
Do you carry glass in stock?
Yes. We carry a range of stock glass sheets in various thicknesses and types, which allows us to cut glass to size either in our factory or onsite.
This often means we can complete many repairs on the same day where possible.
Will my insurance cover broken glass?
Many insurance policies include cover for accidental glass breakage or damage caused by events such as storms or break-ins.
We recommend contacting your insurance provider to confirm your cover. We can also provide quotes and documentation to support insurance claims if required.
More questions? See all Glass Repair FAQs
Why choose The Glass Guys?
When glass breaks, you want a team that shows up, makes it safe, and gets the job finished properly. Here’s what you can expect when you call us.
24/7 emergency callouts
We’re available day or night for urgent breakages across the Bay of Plenty, so you’re not left exposed when it matters most.
After-hours attendance fees apply.
Safety and compliance
We use the right glass for the right location, and we install to current safety standards, especially for doors and high-impact areas.
We handle the fiddly stuff
From ranchslider panes and tricky joinery to odd sizes and tight access, we’re set up to deal with the details.
Fast, clear quoting
Send photos and rough measurements and we’ll come back with clear options and next steps, without the runaround.
Tidy work, tidy site
We respect your space and clean up properly so the job feels finished, not half-done.
Windscreen glass is handled separately
If you’re looking for windscreen repair or replacement, head to our Windscreen Glass page.
